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Recent Articles
Conficker Worm Targets Microsoft Windows Systems - From a US-CERT Technical bulletin:Systems Affected     * Microsoft WindowsOverview   US-CERT is aware of public reports indicating a widespread infection of the... (more)
 
Service Agreements - One of our most popular products is our service agreement. Unlike our competitor's, our service agreements cover you without limiting the number of hours per month. We do have exclusions such... (more)
 
Purchase and Refund Policies - Normally doing business with Computer Rescue involves a quote that contains full details of the equipment being purchased, labor involved in installation and an agreement regarding payment terms and... (more)
 
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Articles

1/1/2009 12:00:00 AM

As we go through our daily routines we encounter details that we feel need to be shared. We will post those here and make them available via our newsletters. We hope that you find this information useful in your daily operation. To sign up for our newsletters which will highlight changes to this area of our site go to http://www.rescueworld.com/subscribe.aspx.

Security Bulletins

3/5/2009 9:21:00 AM

This area is a list of security threats known to be affecting our customers to be made available to our customers and newsletter subscribers. We will include the process we are using to minimize the impact of the threat. Note that solutions employing filtering only contain threats that go through our email servers and do not protect outside or unmanaged accounts.  More...
Internet Access Redundancy

2/10/2009 12:37:00 PM

Internet AccessHow important is it to your Agency?Is access to the internet important to your agency's operation?  Of course it is and you'd have a difficult time conducting business without it.  For some, it means access to your agency management system...that hurt's!  For most if not all, it's access to carrier web-sites for quoting and issuance of new business, and processing of endorsements, claim submissions, policy, claim & billing inquiries.  Let's not forget e-mail! More...
The Truth about Vista

6/4/2009 2:21:00 PM

Ok, it is opinion, but it is my opinion. I have been using Microsoft Vista since the enterprise release in November of 2006. I continue to use it today on most of my computers with the exception of one PC that remains on XP and two that are on Windows 7 Release Candidate 1. My day to day development workstation has Vista. More...
Got Web Presence?

2/6/2009 1:30:00 PM

Can Customers Find You?How do our kids and grandchildren look for products and services today?  Do they open the phone book?  Yeah, that thick publication with white and yellow pages that's probably in your closet, collecting dust until the next one arrives on your door step.  Chances are that you rarely open it anymore either.  Let's face it, everybody's looking on the WEB...for pizza, plumbers, accountants, attorneys, and yes...insurance.    More...
How Secure is your data?

1/21/2009 9:52:00 AM

How Secure Is Your Data? Of course it's secure!  Why do "I" need to worry about it?  What information that I maintain could possibly interest anyone?  I have "IT" people that handle IT.  Do you?  How secure is your data...really? More...
QuickBooks Fiasco 2009

4/30/2009 2:23:00 PM

In order to get as many sales opportunities as possible QuickBooks has an aggressive forced upgrade program where only the current version and two back are supported.  This means that at the current rate of one per year that you will be able to use your new copy for 3 years. In our case where we use the payroll service we had no choice but to upgrade. More...
Did Your Tape Back-up Run Last Night?

1/21/2009 9:50:00 AM

DID YOUR TAPE BACK-UP RUN LAST NIGHT?Would you appreciate a phone call letting you know that your back-up failed last night? Is access to CURRENT information on YOUR Customer Data Base important to you?  Of course it is.  If your file server had to be re-built, how current would the data be?  Can you afford to lose one or more days work recreating the data?  What would it cost you in lost time and productivity?  If the prospect of losing data and subsequent time lost recreating it is unappealing to you, there's an easy solution. More...
PC Protection Tips

7/25/2008 4:53:00 PM

The only safe PC is an unplugged PC!However, for those who need to surf the net... PC running slower than normal? Getting annoying pop ups? We used to refer you to programs like Spybot and Adaware but like all things technical there is change. The XP and Vista operating systems have more internal protection than ever before and adding these 3rd party programs may make some things harder to do. More...
Dual Monitors - opinion from the support team.

7/25/2008 4:49:00 PM

Upadated 4-3-2009Are two monitors better than one? Well, yes. After you try it you will not believe that you were okay using just one. The reason, you are probably familiar with how to change windows from one to another, right? That is the reason. You could have one window open on one screen and another open on the other screen. This makes data entry from an electronic document easier (without resorting to printing it). More...
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